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TLSAA

Simulcast FAQs

  • How can I manage my purchases?
  • How do I bid?
  • What time does the lane start?
  • How do I turn the sound on/off?
  • Where can I see my purchases?
  • How do I set up an alert to know when my vehicle is running?
See all 8 articles

Registration

  • What is required to register with your auction?
  • In the XL Marketplace, I cannot select my dealership
  • How Do I Register Online?
  • Who can I contact with questions about registration?
  • How can I register with Lone Star Auto Auction?

Buyers

  • Auction Access Membership Fee
  • Will you send the title?
  • Do you allow the public to buy from your auction?
  • Am I required to purchase an inspection?
  • What type of payment methods are accepted?
  • Is there an online fee in addition to regular buy fees?
See all 7 articles

Sellers

  • When will I receive payment if my vehicle sells?

Arbitration

  • How long do I have to arbitrate a vehicle I purchased online?

Transportation

  • During what hours can I pick up a vehicle?
  • Who do I call to arrange out-of-town transportation?
  • What is your geographic range for transportation?

General Info

  • How do I become an auto dealer?
  • Who can I call about a repossessed vehicle on your lot?
  • Can the public attend this auction?

Online

  • Tour Our System
  • Forgot My password.
  • How can I update or change the email on my account?
  • I can't hear audio or see video. What should I do?
  • Technology Support for Mac
  • Add Your Auction Access Number to Pipeline
See all 9 articles
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