Online Auction Support

Download the AVC Dealer App from your IOS App Store or Google Play Store. This is a free app to provide you with a Digital Assistant that allows you to connect with support, or submit your auction ...

To ensure the quality of the broadcast, the simulcast event is monitored by the online support team. If you are experiencing a delay, it could be due to local network issues. It may also be due to ...

Your bid may have been overridden due to oversight of a floor bid. This means that the clerk may been delayed in entering a floor bid, and was prompted by the auctioneer to make the correction. As ...

To register, you must be registered with Auction Access. You can fill out the form by clicking here. Once you complete the registration process, you will be issued your 1-million number, which you ...

Auction Access is rolling out a new membership fee which is currently mandatory for all new dealer reps, and will soon be required for all existing dealer reps.  If you are a new rep, you will be r...

Login to edgepipeline.com Click the drop down arrow next to your photo in the top right corner and select "Account Preferences." Under Account Setup select AuctionAccess Enter your 9-digit Aucti...

For Account Questions: Email: britt.dehn@americasaa.com Tel: 806-745-6606   For Technical Support: 855-469-7272 Ext: 729

 If you receive this error, it may resolve itself within a few minutes. The system is in the process of sending your data to the auction. After 5 minutes, log out, log back in, and you should ...

Sometimes you will try to log in by AuctionAccess # and it will not go through. Make sure that you try logging in by e-mail address and the one you are typing in to login in is correct. If you hav...

If you are having the vehicle(s) picked up, we can send the title with the transporter only if you are using our transport service. Otherwise, we can do one of the following: Send via regular mail...