Online Auction Support

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  • During what hours can I pick up a vehicle?

    Mon - Wed: 9am-4:50pm (EST) Thursday: 9am-8:00pm (EST) Friday: 9am - 12:45pm (EST) After Hours If you need to make after hour arrangements, you will need to contact the auction during business ...

  • Tour Our System

     Video Training Recommended: Click on the square box in the bottom right for a full-screen view.   Visual Outline View Printable Instructions: Instructions for Repping Online Instruction...

  • Do you allow the public to buy from your auction?

    No. We are a dealer-only auto auction. All of our customers must have a valid dealer's license, and must be registered with Auction Access.

  • Am I required to purchase an inspection?

    No, you are not required to purchase an inspection when you buy online.

  • Who do I call to arrange out-of-town transportation?

    For out of town transportation, please contact Eddie Torres eddie@lsaalubbock.com (806)-745-6606.

  • What is your geographic range for transportation?

    We can arrange for transportation anywhere in the United States.

  • When will I receive payment if my vehicle sells?

    Sellers are paid once all post sale inspections/arbitrations are passed, and we are provided with a negotiable title.

  • What type of payment methods are accepted?

    We accept the following methods of payment. Click on the links to register with any of our financial partners. Cash, Check, Wire Transfer NextGear AFC Carbucks AutoUse FloorPlan Xpress B...

  • Once I have purchased a vehicle online, what do I need to do to complete the process?

    Once you have made a purchase, and there is no pending PSI or arbitration, we will contact you for your preferred method of payment. Payment is required as soon as the auction receives the title. I...

  • How can I register with Lone Star Auto Auction?

    Step 1: Register with Auction Access Auction Access is free to dealers, and you can fill out the form by clicking here. Once you complete the registration process, you will be issued your 1-million...