Auction Support

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Latest activity by Auction Support
  • Auction Support created an article,

    Forgot My password.

    Go to edgepipeline.com Click on Sign In Click on 'Forgot Password' Enter your email and click 'Reset Password' Check your email for the reset link

  • Auction Support created an article,

    How can I update or change the email on my account?

    Login to your online account.  In the top right corner click the arrow and select account preferences.  Select change email address. Input your new email address and confirm   

  • Auction Support created an article,

    How do I become an auto dealer?

    The auction does not provide licensing applications or recruitment services. You will need to source this information from your state licensing agency.

  • Auction Support created an article,

    Who can I call about a repossessed vehicle on your lot?

    For any information regarding a repo vehicle please call 806-745-6606 and ask for the redemption department.  

  • Auction Support created an article,

    Can the public attend this auction?

    You must be a licensed dealer to attend the auction. 

  • Auction Support created an article,

    I can't hear audio or see video. What should I do?

    Google Chrome browser is recommended to view the auction. If do not have the Chrome browser, please download, and log in through that browser. If the video display indicates Adobe Flash Player must...

  • Auction Support created an article,

    Technology Support for Mac

    Mac Users For Velocicast to load you must have your browser updated to the latest version.  It must be at least 11.01.1 for the auction to load correctly. Another option is to download Google Chro...

  • Auction Support created an article,

    In the XL Marketplace, I cannot select my dealership

    If your dealership is not available in the drop down marked 'On behalf of', you may have an issue with your Auction Access Account. You can email our support desk at support@lsaalubbock.zendesk.com...

  • Auction Support created an article,

    How Do I Register Online?

    How to register to bid online.  Go to https://www.edgepipeline.com/ and click 'Sign up for Free' Enter Your Email Address Select to register as an 'Auction Access Dealer' or 'Individual' Complete ...

  • Auction Support created an article,

    Review Our Sale

    How was your online experience? Your input is important! Lone Star Auto Auction is committed to providing a red carpet experience whether it's in the lane or online! Your feedback will help guide...